Contact & support
Tell uswhat you need.
Already running DowGold, or deciding whether it suits your setup? Send us the details and we’ll point you in the right direction.
How can we help?
Give us as much relevant detail as you can.
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Existing DowGold customers
Skip the contact form. Get dedicated support.
Use the Support Zone for setup guides, troubleshooting and account-specific help.
Log in to submit a verified ticket linked to your DowGold account and keep your support history in one place.
Open Support Zone -
Pre-sales questions
Start with the quick answers.
The FAQ answers most pre-sales questions: broker compatibility, prop-firm support, pricing and how the cloud works.
We’re full-time traders, so your answers come from people who trade. If the FAQ does not cover your question, send it through and we’ll get back to you.
Read the FAQ
Before contacting us, check our Status page for live cloud-service status and planned maintenance.
Self-service resources
Most answers are
one click away.
Our verified results, free backtest, and customer reviews explain most of what people need to know.
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01
Common questions
Broker compatibility, setup, licenses and how DowGold works.
Read the FAQ -
02
Verified performance
Inspect the public real-account history, trades and drawdown.
View results -
03
Test it yourself
Run the free backtest version on your own MT5 historical data.
Get the free backtest -
04
Customer experiences
Read feedback from verified DowGold customers.
Read customer reviews
Ready to get DowGold?
Choose your
DowGold license.
Compare one-time licenses and account slots. Every plan includes lifetime updates and support.
- 30-day full refund
- One-time license
- MT4 & MT5
- Standard system: no grid, no martingale
Already a customer? Download DowGold, manage your authorized accounts and access your license from the Member Zone.