Contact & Support
Already running DowGold, or deciding whether it suits your setup? Send us the details and we’ll point you in the right direction.
Before contacting us, check our Status page for cloud-service issues or planned maintenance.
Existing DowGold customers
Use the Support Zone for setup guides, troubleshooting and account-specific help.
Log in to submit a verified ticket linked to your DowGold account and keep your support history in one place.
Open Support Zone →Pre-sales questions
Please read the FAQ first. It covers broker compatibility, prop-firm support, pricing and how the cloud system works.
We’re full-time traders, so pre-sales replies are slower than customer support. If the FAQ does not answer your question, send it through and we’ll get to it when we can.
Send a message
Give us as much relevant detail as you can.
Self-service resources
Our verified results, free backtest, and customer reviews explain most of what people need to know.
Broker compatibility, setup, licenses and how DowGold works.
Read the FAQ → 02Inspect the public real-account history, trades and drawdown.
View Results → 03Run the free backtest version on your own MT5 historical data.
Get the Free Backtest → 04Read feedback from verified DowGold customers.
Read Customer Reviews →Already a customer?
Download DowGold, manage your authorised accounts and access your license from the Member Zone.
Open Member Zone →Ready to get DowGold?
Compare one-time licenses, account slots and the included update-and-support coverage. Ultimate VIP includes lifetime updates and VIP support.
View Pricing →