Cloud connection & private trade delivery
EA connectivity and private DowGold trade delivery.
Cloud service availability
DowGold system status
Live information about DowGold cloud connectivity, customer services and published maintenance.
All systems operational
DowGold cloud services are operating normally. We are not aware of any current issues affecting EA connections or private trade delivery.
30-minute status check All OK
System status
DowGold services
Current state published by DowGold
License & account services
License checks, account authorization and device changes.
Member Zone, downloads & support
Customer access, EA downloads and the Support Zone.
Website & checkout
The DowGold website, cart and secure checkout.
Last 30 days
Published status history
11 Aug – 9 Sep 2026
No published data
Maintenance
Partial outage
Operational
Status history is recorded from 5 September 2026 onward. Earlier days are shown as no published data.
Recent history
Resolved incidents and completed maintenance
Resolved incident
Unplanned maintenance
Cloud services have been restored.
Resolved incident
Cloud Service Maintenance
The maintenance is now complete.
Completed maintenance
Security updates to our cloud service
The issue has been resolved and affected services have returned to normal.
Connection still not working?
Get setup and connection help.
If systems are operational but your EA cannot connect, check the Support Zone. Existing customers can sign in there to submit a ticket.