Operator: DGHS Trading Inc., trading as DowGoldEA.com, 718 South Hill Street, Los Angeles, CA 90014, USA.
Effective Date: 9 August 2026
This Privacy Policy explains how DowGoldEA.com (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://dowgoldea.com (“Website”) or use any of our services, products, or platforms.
By accessing or using the Website, you consent to the collection and processing of your information as described in this policy.
1. Information We Collect
We collect the following types of data:
a. Personal Information
When you make a purchase or create an account, we may collect:
Full Name
Email Address
Billing Address
MetaTrader 5 Account ID (for licensing)
Payment method details (processed securely via Stripe or PayPal)
Note: We do not store credit/debit card numbers. All transactions are handled by trusted third-party payment processors.
b. Technical Information
When you visit our Website, we automatically collect:
IP address
Device type
Browser type and version
Time zone and location
Pages viewed and interaction behavior
c. Cookies and Tracking Technologies
We use cookies to:
Recognize returning users
Analyze traffic and behavior
Track affiliate referrals
You can control cookie preferences through your browser settings.
2. How We Use Your Information
Your information is used to:
Process payments and license your software
Provide product access and updates
Respond to customer service inquiries
Improve our website, offerings, and user experience
Detect and prevent fraud or abuse
Enforce our Terms and Conditions
We do not sell or rent your personal data.
3. Sharing Your Information
We may share limited information with:
Payment processors (e.g., PayPal, Stripe) to process transactions
Analytics services (e.g., Google Analytics) to understand site performance
Law enforcement or regulators, when required by law
MyFXBook or other trading analytics platforms, only with user consent for public verification of results
4. Data Storage and Security
All data is stored using secure, encrypted systems and access is restricted to authorized personnel only. We follow industry-standard protocols to prevent unauthorized access, disclosure, or misuse.
5. Your Rights and Choices
You may:
Request to view, correct, or delete your personal data
Opt out of email marketing via unsubscribe links in emails
Request account deletion or licensing deactivation at any time (note: refunds are not issued per our Terms and Conditions)
To exercise any of these rights, contact us at [email protected]
6. Children’s Privacy
This Website is not intended for individuals under the age of 18. We do not knowingly collect or store information from children.
7. California Privacy Rights (CCPA)
If you are a California resident, you may request:
What categories of personal information we have collected
What information was shared with third parties
The right to delete your data
Email us at [email protected] to submit a CCPA request.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted to this page with a revised “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 [email protected]
🌐 https://dowgoldea.com